Customer Support

Application deadline date has been passed for this Job.
Full-Time Employee
  • Post Date: 2019-08-23
  • Career Level Others
  • Offerd Salary ¥4 - ¥6 Million
  • Experience 2 Years
  • Number of employee 1
  • Gender Required Both
  • INDUSTRY Other
  • Qualification Bachelor Degree
  • Working Hour 9:30 to 18:30
  • Trial Period 3 Months
  • Department Assign Support
Job Description

[Mandatory requirements] 
Those who satisfy all of the following 
Management experience of 10 or more CS teams asSV and leader 
Numerical management experience such asKPI 
Can act with independence 
Team members, while building trust withmultiple departments Communication ability that can promote the business 
[more acceptable] 
Customer support experience of online game orsocial game 
Project management experience 
Experience ofproblem extraction and improvement in team management

Treatment conditions / sales bonus

Estimated annual income: 4.5 million yen to 6million yen 
* Determined based on experience, ability, and salary for previous job. 
Pay raise once a year, bonus twice a year, full payment of transportationexpenses 
[About work style and various allowances] For 
this type of job, it will be one of the following work styles depending on theamount of offer: general, discretionary labor, administrative supervisor. 

<Monthly salary for each work style > 

General job: Includes overtime allowance for 30hours 
Discretionary labor: Includes late nightallowance for 20 hours 
Management supervisor: Equivalent to late-nightwork 100,000 yen postal allowance included 
* Additional wages for overtime and late-night work exceeding the specifiedtime will be paid

Welfare

Fully equipped with social insurance, Kanto ITSoftware Health Insurance Association recreation facilities, sports facilitiesavailable, mental health care (EAP), industrial physician, social societysubsidy system, service-in subsidy system, PoS system (new business proposed byemployees) Employee shareholding system, smartphone purchase subsidy system,return support system after childcare leave, overseas recruitment system,defined contribution pension, circle activity support money, Mori Art Museum(Roppongi Hills) free admission system.

Selection process

1st selection 2nd selection Tendering 
* The number of selections and content may change.

Holiday

[Annual Holidays: 120 days] 

Full weekly holiday 2 days (Saturday and Sunday), holidays, year-end and NewYear holidays, annual paid leave (up to 10 days in the first year), summervacation, long working leave (every 5 of service) , Gyeonghui leave, maternityleave, childcare leave years