Newly established BPO center / center candidate

Application deadline date has been passed for this Job.
Full-Time Employee
  • Post Date: 2019-08-26
  • Career Level Others
  • Offerd Salary ¥4 - ¥6 Million
  • Experience Less than 1 Year
  • Number of employee 1
  • Gender Required Both
  • INDUSTRY Other
  • Qualification Associate Degree
  • Working Hour 09: 00〜18: 00
  • Trial Period 6 months
Job Description

The company develops BPO services with strengths in the field of employment. You will be responsible for the operation at the newly established BPO Center. As Center Director or Assistant, you will be responsible for all aspects of center management and management. 

 BPO (business process outsourcing): business process outsourcing of 

[specific business] 

1. Center the entire budget management of budget management 

2. project-by-project work flow improvement for the 

3. improve productivity 

4. KPI Management 

5. Service quality improvement 

6. Management work 

7. Business improvement 

8. Personnel management of the entire center (recruitment, education, evaluation, labor management, ES improvement) 

9. Sales activities and customer negotiations for responsible customers (reporting, regular meetings) 

・ Proposal for business expansion 

[About the new center] 

This is a new management center that further accelerates the company’s growth. The company has two BPO centers in Japan and one BPO center overseas. Since its establishment, the company has been growing at a growth rate of 150% a year. In order to meet the needs of more customers, 3 bases will be established. 

In addition to providing human resources, the operations of the contracted operations, schedule and quality management, labor management of staff, and education are performed collectively. In addition, we will make use of the company’s BPO know-how to propose process improvement and optimization such as process improvement and tool introduction. 

(Example) 

various inbound, outbound-related business projects and customers of the new graduates, mid-career, part-time job adoption support services project , a leading human resources company of Web media progress management projects such as, customer companies of the Customer Center business 

[position characteristic of] 

the center to business performance and profitability It is a position that is responsible for. 

Nowadays, the world is overwhelmingly short of manpower, and there is a rapidly increasing need to get inside the customer as a recruitment professional and provide support for successful recruitment. There is a need to constantly improve the current situation and devise so that companies can hire better human resources. 

[About the company] 

Leveraging our strength as a human resources company, we are developing BPO services with strengths in the recruiting field and focusing on RPO (recruitment agency) 

*. In addition, we are developing a wide range of BPO services such as data entry and inbound / outbound and English call center projects using Cebu Centers overseas. 

* RPO (recruitment agency) 

Recruitment process outsourcing Stands for. Outsourcing work for new graduates and mid-career hires. 

[Challenging and attractive] 

・ In the past 10 years, the company has continued to grow at an overwhelming speed in the human resources industry. In the meantime, it has been positioned as a group of business divisions so far, but in October 2017, it became a business division and is in a phase of full-scale focus and growth. 

・ With the support of the company, customers who have been successfully hired can play a part in growing. 

・ It is rewarding to be able to win-win the company and the company each other by trusting and trusting the work directly linked to the company’s growth.


Hiring requirements

[Mandatory requirements] 

Those who satisfy all of the following requirements: 

1. Experience at the call center and BPO center 

2. Management experience as a center manager or supervisor (SV) (business construction, man-hour management, management skills, etc.) 

[Preferable] 

1. Multiple project management experience


Wage system

Full monthly salary


Break time

60 minutes


overtime work

None


Discretionary labor system & fixed overtime system

Neither

Treatment conditions / sales bonus

Expected annual income: 4 million to 7 million yen 

* Considering experience and ability, preferential treatment will be given. 

* Annual salary includes fixed hour overtime of 127,000 yen (in case of annual income of 6 million yen) for 45 hours a month (additional payment for overtime work exceeding 45 hours) 

Raise: twice a year, full transportation expenses


Welfare

Various social insurances, property-type savings system, shareholding association (with shareholding incentive scheme)


Selection process

– Document screening 

– Primary interview 

– Secondary interview 

– Final interview  

* The number of screenings and content may change.


Holiday

[Annual holidays: 123 days] 

Weekly holidays (Saturday and Sunday), holidays, summer holidays, annual paid holidays, Gyeongsang leave, menstrual leave, nursing leave, maternity leave, refresh leave

・ The working conditions, etc. specified in this job offer may differ from the working conditions at the time of conclusion of the labor contract. 

・ This job offer includes information that has not been disclosed to the public, so it is prohibited to provide or forward it to third parties.