Sumo Counter Housing Advisor

Full-Time Employee
  • Post Date: 2019-08-22
  • Career Level Staff
  • Offerd Salary ¥2 - ¥4 Million
  • Experience Less than 1 Year
  • Number of employee 1 Person
  • Gender Required Both
  • INDUSTRY Internet & Gaming
  • Qualification Associate Degree
  • Working Hour 9 to 17:30
  • Trial Period 6 months
Job Description

You will be in charge of advisory work related to the purchase of custom-built houses and newly built condominiums at Sumo Counter. 

[1] About customers 

who are considering purchasing custom-built homes or newly built condominiums 

[2] About Sumo Counter 122 stores nationwide (as of July 7, 2018 ) Provides free introduction of construction companies, house makers and newly built condominiums that meet customer budgets and wishes. 

[3] This is a team-based counter sales system that provides support for finding the ideal home while offering advice through face-to-face consultations and telephone consultations regarding sales methods and processes . By drawing out customer concerns and requests, and making optimal proposals from a neutral standpoint, we support “house-building”, which is a major choice in life. 

<Business flow> 

1) For visitor 

reservations or drop-offs (reservation 70-80%) * There is no new development such as call 

2) Consultation / budget and interviews about how you want to live (1-2) Time)) 

・ Consult with the backyard members to determine the best content for introduction 

3) Set up the introduction business negotiation and tour. 

・ Those who are considering custom housing … Introducing construction companies and construction companies 

・ Those who are considering new condominiums … Introducing model rooms 

4) Repeat consultations and introductions, and if the contract is a new condominium, 1-2 months In the case of a custom house, it will accompany you for 3-6 months. 

< Daily flow> 9:00 Share your schedule at the office, meeting 

10:30, phone / email follow-up after visiting the store, etc. 

12:00 Lunch 

15:00 Waiting on customers such as 

※ Hospitality number of Saturdays and Sundays 1 day on average 1 to 3 sets 16:30 paperwork and customer service preparation, such as 17:30 leaving 

※ assigned destination, the contents of the work location and responsible duties, be changed for the convenience of business after joining There are cases. 

[4] Characteristic of the position 

▶ Improved service with the voice of the field, not top-down, and set the mission based on what I want to do. 

▶ In the case of individual customer service, we return to the backyard from time to time and respond to them while consulting with the chief and colleagues. It is an environment where customers can work with peace of mind as they work together as a team. 

▶ Every six months, we will comprehensively review the number of referrals, contract rate, CS (customer satisfaction) questionnaires, etc. We evaluate our strengths and think about how to overcome weaknesses together. 

[5] Decent and attractive 

▶ The female ratio is 80%, and women in their 20s to early 40s are active. The acquisition rate for those who wish to take maternity leave is 100%, and mom advisors after childcare leave are also active. 

▶ People and careers are valued, and there is a “system” and “climate” where you can work your way. 

▶ There is a case of a person who aims for store management and management, and has become the chief (store manager) in the shortest time since joining the company. 

▶ There is no problem even if you do not have knowledge about the housing industry. It is possible to learn through training and work after employment. 80% of the members are inexperienced at work. 

Required

Sales and customer service experience (experience in conversations tailored to each customer) 

[Welcome conditions] 

Those who are interested in store management and management 

* There is no problem even if you do not have knowledge about the housing industry. We value the ability to listen to customer requests rather than knowledge.

Selection process

Document selection 

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SPI examination (Student guidance will be sent directly to the candidate) 

Interview (1 to 2 times) * Interview will be held in Fukuoka 

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Confirmation